Meet our team

Dr Briana Crawley - Veterinarian

Vetcall Q'Superstore - Veterinarian - Dr Briana Crawley

Dr Briana Crawley graduated from James Cook University in 2014 and started working for Vetcall in March 2016. Her main interest is surgery.

Briana owns a Ridgeback named Frankin who loves going crazy at the beach. She also has a Chihuahua X named Little Leeroy who has a huge personality and is extremely cuddly!

Rae - Practice Manager

Vetcall Q'Superstore - Practice Manager - Raelene Massey

Rae feels the impact animals have on illness recovery is nothing short of miraculous. Growing up in Cairns, Rae became deeply passionate about animals after she learned that going through cancer at a young age was better with the support and company of her pet dog. Rae commenced her Vet Nursing Studies back in 2007 with her nursing journey starting in a small and large animal practice in the beautiful Hinterland on the Sunshine Coast, Maleny. Here she acquired vast knowledge in all aspects of veterinary nursing. In 2012 Rae decided that the beach was calling her so she embarked on a new journey as a head veterinary nurse at Mountain Creek, Sunshine Coast. Fast forward to 2016, Rae returned to her hometown Cairns for quality family time whilst working for the Balaclava Veterinary Clinic.

At the core: a commitment to excellence, a commitment to providing pet lovers with attentive customer care. Rae's view is that owning a pet is an intrinsic part of human nature, reflecting that the physiological and emotional benefits that ensue from a positive pet-human relationship is a source of emotional fulfilment and promotes well-being. Rae’s passion is to provide the best possible care for your pet and advance the concept of pet-keeping to pet indulgence and optimal health care.

In Rae’s spare time she enjoys nature, hiking, water-sports and spending time with her teenage daughter.

Emalee - Veterinary Nurse

Vetcall Q'Superstore - Veterinary Nurse - Emalee

After completing her Certificate IV in Veterinary Nursing, Emalee has been working as a Veterinary Nurse since April 2016 with the My Vet team at Twin Towns, Byron Bay and Billinudgel. 

Always passionate about animals, Emalee is owned by a Cavoodle, Ruby, and two cats, Whiskey and Amy.

Telitha - Veterinary Nurse

Vetcall Q'Superstore - Veterinary Nurse - Telitha

In 2013, after visiting a wildlife sanctuary in Africa, Telitha decided she needed to change careers. Finishing her Certificate IV in Veterinary Nursing in 2018, Telitha started with Vetcall Q'SuperStore in September 2018.

Telitha has a Jack Russell x Mini Foxie called Ruby, a Cattle Dog X Catahoula called Lilly and a Rainbow Lorikeet named Tobias. Her favourite thing to do in her spare time is take her dogs to the beach.

Raechel - Veterinary Nurse

Vetcall Q'Superstore - Veterinary Technologist Nurse - Raechel Rachel Rachael

Raechel graduated as a Veterinary Technologist in 2007. After some time in emergency nursing, most of her working career has been in Brisbane's western suburbs. After a sea change and some time off to stay at home with her two young kids, she is really enjoying being back part time. Home life is made that much better by Gracie, her Aussie Bulldog and two chickens called Peggy and Angelina.